Welcome to the Claire D Justo State Farm Insurance and Financial Services Agency!
Our office is proud to serve the Hilo community and all Hawaiian Islands, including the Big Island, Maui, Oahu, Lanai, Molokai, and Kauai. You'll find us conveniently located in the Puainako Town Center—next to Rent-A-Center, O’Reilly Auto Parts, and right behind McDonald’s.
I was born and raised in the Philippines and moved to Hawaii in 2009 to begin a new life. My husband, Dushten, and I are the proud parents of our son, Aiden. Hilo has been our beloved home since 2012 for me, and my husband has called this community home since the 1980s, so our roots here run deep.
My educational background includes studies in Tourism at the University of Baguio and Political Science at Northwestern University, both in the Philippines. While my path led me away from those fields, it brought me to where I am today: passionate about helping families protect what matters most and build a secure financial future. This commitment drives how we help individuals and businesses find appropriate coverage, from auto and home insurance to life policies and business protection.
I’ve had the privilege of working under the guidance of four exceptional State Farm agents over the past 14 years. Their mentorship helped shape me both professionally and personally, and I carry their lessons with me as I now lead my own agency with integrity, compassion, and confidence.
My personal journey deeply informs my professional dedication. Losing my father at the age of 10 taught me early on the importance of family and financial protection. Raised by a close-knit, loving family, I developed a strong commitment to helping others safeguard what matters most. That unwavering commitment is the heart of our work at this agency.
When I’m not at the office, you’ll often find my family at the baseball field—cheering on Aiden, volunteering, and connecting with fellow parents in the community. I also enjoy reading legal thrillers by John Grisham and David Baldacci, watching Korean dramas, cooking, hiking, and traveling for baseball tournaments.
I invite you to meet my amazing team Charles, Vergil and Jenise, dedicated to helping you make informed decisions about your insurance and financial needs. We are also happy to assist you in Tagalog and Ilocano, ensuring a clear understanding. At our office, you can always expect genuine people who truly care, professional and customized service, and honest advice focused on what’s right for you.
Connect with us to discuss your needs or to create a personalized quote.
Frequently Asked Questions (FAQ)
Q: What's an effective way to get car insurance quotes?
A: Getting a car insurance quote is easier than you might think. You can start online, give our office a call, or stop by to talk through your options. We'll help walk you through coverage choices and help you find something that fits your needs. In Hilo, you can count on Claire for personalized service.
Q: How quickly can car insurance coverage start?
A: In some cases, car insurance coverage can begin the same day you purchase a policy. The timing may vary depending on your situation. We can help you get coverage quickly when you need it. For personalized coverage in Hilo, HI, reach out to Claire.
Q: What kind of insurance do I need for a leased vehicle?
A: Leased vehicles typically require more coverage than the state minimums. In addition to liability insurance, leasing companies usually require comprehensive and collision coverage, and you may need to list the leasing company on your policy as an additional insured or loss payee. Claire is here to help your Hilo household feel covered.
Q: Do you need to carry insurance on your home?
A: Homeowners insurance requirements may vary by your state and situation. If you have home financing, your lender will likely require coverage, and many homeowners choose it for added protection. Looking for coverage? Talk with Claire about your options in Hilo.
Q: What's included in renters insurance coverage?
A: Renters insurance can help protect the things you've worked hard for, like your furniture, clothing, and electronics. It may also help with liability if someone is injured in your home, and even assist with temporary living expenses if you have to move out due to a covered loss. Claire is proud to serve the Hilo community.
Q: How does a life insurance policy actually function?
A: Life insurance provides a payout to your chosen beneficiaries if you pass away while the policy is active. As long as coverage remains active, it can help give your loved ones financial support when they may need it most. Serving Hilo and the surrounding area, Claire can help answer your questions.
